Safer Gambling

Last updated

Free, confidential help

  • GamCare

    National Gambling Helpline, free and confidential, 24/7 by phone, live chat or WhatsApp

    Call 0808 8020 133

    Visit GamCare

  • GAMSTOP

    Free self-exclusion from all UK-licensed online gambling sites

    Visit GAMSTOP

Safer gambling help is free and confidential. Gambling is entertainment that costs money. It is not a way to earn money, clear debts or fix a bad day, and nothing about it is guaranteed. Only play with money you can afford to lose, and stop when it stops being enjoyable.

The services listed above are run by independent organisations, and you do not need to be in crisis to contact them. Asking a question early is a normal first step, and so is simply wanting to understand your own habits better. You can speak to an adviser by phone or online, and nobody will judge you for asking.

Warning signs and what to do

Gambling may be becoming a problem when you spend more than you planned, chase losses, or use money that was meant for bills or rent. Other signs are hiding how much you gamble, feeling irritable when you cut back, and thinking about gambling more than about anything else. If it is affecting your work, your relationships or your sleep, that matters too.

If you recognise any of these, take a break first. Put a limit or a time-out in place, then talk to someone: a friend, your doctor or the helpline services above. You can call or use online chat, and you do not have to explain everything at once. Telling one person is often the hardest part and the most useful one.

It helps to notice the pattern early. Keeping track of how often you play and how you feel afterwards can show whether gambling is still a choice. If the answer worries you, that is reason enough to ask for support, and there is no need to wait until things feel worse.

Tools that help you stay in control

Every UK-licensed online operator must offer deposit limits, time-outs and self-exclusion. Reality checks, which remind you how long you have been playing, are also available. Set limits when you open an account, before you play, and lower them whenever you like.

  • Deposit limits cap how much you can pay in over a day, week or month.
  • Time-outs close your account for a short break.
  • Self-exclusion closes it for a longer, fixed period.

GAMSTOP is a free service that covers all UK-licensed online gambling sites at once. One registration blocks access to all of them, so you do not need to contact each site separately.

Your bank can help too. Many banking apps let you block payments to gambling companies, and you can switch the block on yourself. Blocking software can also stop gambling sites and apps on your phone or computer. None of these tools solves everything alone, but they work well together and make it harder to act on an impulse.

If someone close to you is affected

It can be hard to watch someone you care about struggle. Choose a calm moment and start with how you feel rather than with blame. Listen to the answer, and let the person decide the next step. Support services also help family members and friends, and GamCare offers support to people affected by someone else's gambling. You can call for advice before you speak to the person.

Adults only

Gambling is only for adults aged 18 and over. Operators licensed by the UK Gambling Commission must check your age and identity before you can gamble. Quiet Lens is not intended for anyone under 18.